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Terms and Conditions, Using the Site

Please read the following agreement carefully before accessing this website. By accessing this website, you agree to be bound by the terms of this agreement.


The information and services on this website are provided by SecretVietnam (www.secretvietnam.com) subject to your agreement to the terms and conditions below. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.


Copyrights for the materials contained in this site, including all text, graphics, logos, icons, and photos, are owned by secretvietnam.com. © secretvietnam.com 2020 All rights reserved. The use, reproduction, and/or re-transmission by any means of any of the material contained in this site without the written permission of secretvietnam.com is strictly prohibited.

Site Content

The content of the pages of this website is for your general information and use only. We are not responsible if information made available on this site (secretvietnam.com) is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, complete or timely sources of information. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on this site. You agree that it is your responsibility to monitor changes to this site.


Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website (www.secretvietnam.com) for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Changes to Terms of service

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

About the Tours

Limitations of Liability and Disclaimer

SecretVietnam.com does not act as principal but makes arrangements with third-party vendors, such as tour operators and travel agencies. This means that any contract relating to the provision of any relevant Service Element is between you and the relevant Travel Supplier. In most cases this will mean that there are additional terms and conditions governing the contract as each Travel Supplier will have terms and conditions relating to the Service Element which they supply. Please ensure that you are familiar with the relevant Travel Supplier’s terms and conditions (which should be available from the relevant Travel Supplier, either via their website or on request).

We are not responsible for any failure of Travel Suppliers or companies to whose website we have provided a link on the Site to perform the services or email contact form or provide the products offered by such Travel Suppliers or companies to whose website we have provided a link or an email contact form on the site.

SecretVietnam.com is not responsible or liable for any act, error, omission, injury, loss, accident, damage, delay, non-performance, irregularity, or any consequence thereof, which may be occasioned through neglect, or default or any other act or inaction of any Travel Supplier or companies to whose website we have provided a link or an email contact form on the site.

The parties acknowledge that the contract for the supply of the Tour is made between the Travel Supplier and the Customer and that SecretVietnam.com is not a party to that contract.

SecretVietnam.com shall not be liable for failure of travel service providers, including but not limited to cruise lines, railroads, airlines, hotels, car rental agencies, tour operators, travel agencies and consolidators to perform the services offered by such provider. SecretVietnam.com does not guarantee or insure the services to be provided by any provider, the financial position of such providers or the reimbursement to you from any loss experienced as a result of the financial condition of such provider. In the event that a provider defaults prior to providing the service to you for which payment has been made, the sole recourse for refund shall be with the defaulting provider. In those situations in which a provider defaults prior to providing services you may pursue any recourse against the provider for refund, which may be permitted by law or statute.

SecretVietnam.com assumes no responsibility for actions relating to travel services. SecretVietnam.com is not responsible or liable for any omission, irregularity, act, error, injury, loss, accident, delay, damage, nonperformance, or any consequence thereof, which may be occasioned through neglect, or default or any other act or inaction of any provider of Travel products. SecretVietnam.com shall not be liable for any fluctuation in price or change in schedule or equipment or accommodations for any travel service, which occurs subsequent to payment for such service.

SecretVietnam.com does not guarantee, validate, endorse or promote other advertiser products and services that are advertised on this website.

SecretVietnam.com shall not be or deemed to be responsible or liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, your access to, display of or use of this Website or for any lack or deficiency of services provided by any person (including any hotel, travel agent, tour operator, airline, facility or similar agency).

Contact Information

– Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

These terms and conditions were last updated on 10 August 2020